Shipping Policy
Orders generally ship within 2-4 business days of the order being placed.
We do not ship on the weekends or holidays.
Secure Delivery
• In high package theft areas, opt for signature-required delivery for secure receipt of your package.
• Consider route protection for added security, especially with purchases from Star Wish Crystals.
• Please note, Star Wish Crystals is not liable for lost, stolen, or damaged packages, and replacements or refunds are
not provided in such cases.
• However, with route protection, you can initiate a claim if any issues arise with your package.
Shipping Cost
• Shipping costs vary based on item weight, with efforts made to offer competitive prices while ensuring
proper packaging to safeguard your items.
• Our priority is to deliver your Star Wish Crystals securely and in pristine condition.
Domestic Delivery Information:
• Unless chosen during checkout, signature is not required for delivery.
• If unavailable at delivery, the parcel will be left at the safest location
determined by the carrier.
• For enhanced protection, insurance options are available during checkout.
• Orders typically ship within 2-4 business days via USPS.
Tracking and Lost Packages
• All shipment methods include tracking.
• If a package is lost, idle, or undelivered, you can file a claim through USPS or contact
your local post office.
• For returns, customers are responsible for shipping costs, with trackable shipping
recommended for items over $75.
Return Shipping
• Customers are responsible for return shipping costs.
• Shipping costs are non-refundable.
• Consider using a trackable shipping service or purchasing shipping
insurance for returned items over $75.
Note
- Star Wish Crystals does not revise or alter shipping options once an order is placed.
- Processing, shipping, and delivery occur Monday through Friday, excluding holidays.